Reading Your Water Meter

Watch our helpful video on how to read your water meter simply and easily.

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Understanding Your Bill

Utility bills can sometimes be confusing. We have put together this helpful guide so you can see how your water bill is made up.

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Paying Your Bill

We offer a choice of ways to pay your bill. This section will provide you with the information you need to select the best method for you.

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Extra Help Where It’s Needed

We understand that we have customers with vulnerabilities, so we have developed a range of free services to help make it easier for them.

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Tips and Advice on Cloudy Water

Watch our helpful video on what causes cloudy water and how to solve it.

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Discoloured Water

If you are experiencing discoloured water, watch our video for tips and advice on how to solve this.

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Drinking Water – Bad Taste or Smell?

Looking after the water in you home – what is causing the problem and what you can do about it.

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Advice on Water Pressure

Have you got weak water pressure? Read our helpful tips and advice for what you can do.

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