Contact Us

Contact us by phone

Opening Hours
Monday to Friday – 8.00am to 8.00pm
Saturday – 9.00am to 1.00pm

Telephone 02920028711

Contact us online

Use our online contact form to get in touch

Online form

Water & Wastewater Emergencies – Homeowners

Lines open 24 hours a day. 7 days a week.

Telephone 02920028711

Water & Wastewater Emergencies – Businesses and Developers

Lines open 24 hours a day. 7 days a week.

Telephone 02920442716

Pay online

Make a payment to your account quickly and securely:

Pay online

Register for an online account

If you have recently moved home, set up your IWNL account here

Register

Moving to a new home

Moving home? Contact us to submit your final meter read

Telephone 02920028711

Leak detection

For help finding leaks on your supply pipe

Telephone 08000720174