Customer Notice Please be aware that we will be performing system maintenance between 8:30pm and 10pm on Tuesday 4th August. You may be unable to log in to your online account during this time. You may also be unable to register for services during this time. We apologise for any inconvenience this may cause.

WaterSure

We operate a special scheme known as WaterSure that is designed to reduce the effect that having a water meter has on vulnerable customers who use large amounts of water.

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Extra Support With Paying Your Bills

We understand sometimes it can be difficult to pay for all your household bills. If you’re worried about paying your bills, or think you might need a little extra support, we are here to help – please let us know as soon as possible.

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Understanding Your Bill

Utility bills can sometimes be confusing. We have put together this helpful guide so you can see how your water bill is made up. If you have any questions please get in touch.

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Paying Your Bill

We offer a choice of ways to pay your bill. This section will provide you with the information you need to select the best method for you.

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