IWNL are introducing Temporary Use Bans (TUBs) in the areas listed below, or are consulting on the implementation of these.
You can enter your postcode here to see if you are affected.
Please also look at our frequently asked questions.
Temporary Use Bans (TUBs) prohibit the use of hosepipes, sprinklers, dripper hoses, automatic irrigation systems and similar devices for the following:
We’re under consultation on implementation of a Temporary Use Ban (TUB) from 12th August 2022 in Kent and Sussex for everyone who has their water supplied by us, via a bulk supply from South East Water. Please click here to see IWNL’s notice for the South East Water Kent and Sussex Region.
This will affect our customers in the postcode areas shown in the table below and on the map opposite.
Site Name | Postcode Areas |
Chilmington Green | TN23 |
Cockering Road | CT1 |
Turners Hill Road | RH19 |
Sutton Road | ME17 |
Sportsman’s Farm | ME19 |
Thanet Way | CT5 |
This consultation will close at 23.59 on 11th August 2022. Please make representation concerning any of these prohibitions by emailing waterresources@iwnl.co.uk or in writing to:
IWNL Drought Representations Team,
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
We’re under consultation on implementation of a Temporary Use Ban (TUB) from 12th August 2022 in Hampshire for everyone who has their water supplied by us, via a bulk supply from Southern Water. Please click here to see IWNL’s notice for the Southern Water Hampshire Region.
This will affect our customers in the postcode areas shown in the table below and on the map opposite.
Site Name | Post Code Areas |
North Whiteley | SO30, SO32 |
This consultation will close at 23.59 on 11th August 2022. Please make representation concerning any of these prohibitions by emailing waterresources@iwnl.co.uk or in writing to:
IWNL Drought Representations Team,
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
There are pre-approved exemptions for certain categories of people or uses of water, and if one of these applies to you then you can use your hosepipe for this reason. You will not need to apply for an exemption but we may question your use of an exemption if reports of hosepipe usage are received.
These pre-approved exemptions are:
People who may find it hard to make adaptations and are registered with IWNL’s Priority Services Register will be granted an automatic exemption to any of the restrictions and will receive notification of this directly. If you believe you should be on the Priority Services Register please find out more here.
To find out in more detail what you can and can’t do during a Temporary Use Ban, as standard, please click here.
If you are using a hosepipe to do the following on behalf people registered on IWNL’s Priority Services Register Customer, you can apply to IWNL for an exemption:
You can apply for an exemption by emailing wateresources@iwnl.co.uk or writing to us at:
IWNL Drought Representations Team,
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
We have:
A temporary ban is necessary because:
Despite asking for voluntary restraint, the demand for water has remained high. We have to take action to ensure that there is drinking water available for all, including our vulnerable customers and for essential uses.
The combination of factors experienced this summer are unprecedented, and even more severe than those experienced in the COVID-19 summer lockdowns. For England, it has been the driest 8 months since 1975/76, whilst rainfall for July has been at just 8%, combined with record breaking temperatures.
Yes, there are, please view the full list here.
It is likely that it will continue until we are confident that the demand for water has returned back to manageable levels. We will keep the position under constant review. This is a short temporary measure to help us in these very unusual circumstances.
We will publish a notice in newspapers. We will also email and text our customers, and update our website.