IWNL – Our networks
We own and operate water and wastewater networks across the UK, providing services to customers including supply of water, wastewater services, metering, and billing. As an independent water company, we can serve sites in all areas run by an incumbent regional water company where we are appointed as a NAV (New Appointments and Variations). We are regulated by Ofwat (The Water Services Regulation Authority) and adhere to the Codes of Practice and Guaranteed Standards for all water companies. More info
Operating water & wastewater networks for homes and businesses across the UK
What are my water charges?
Find out if IWNL supply your area and compare our charges against other suppliers.
Help with paying your bills
We understand sometimes it can be difficult to pay for all your household bills. Find out how we can help give you extra support.
Priority Services Register
We provide a range of services to support customers who feel they need a little extra help, perhaps because of their age, health or a disability, or if they’re going through a difficult time in their lives.
Log in to your account
View and pay your bill, check past payments and update your details.
CON29DW application
To find out more information or to apply for a search, please login into your IWNL account.
The customer service advisor was absolutely amazing! She was very informative and patient with me and I enjoyed going through my payment process with her. Thank you!
I’m really happy with the service I receive from IWNL, everyone I have spoken to has been great.
IWNL are the best water company I have ever been with, they are amazing…and so easy to contact – the staff are always really helpful.