Temporary Use Bans

In some areas IWNL are introducing a Temporary Use Ban, formally known as a hosepipe ban. This is to align with the companies who supply our water, who have also introduced these measures.

Customers on our water and wastewater networks

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Developers interested in water and wastewater connections and adoptions

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About us

IWNL – Our networks

We own and operate water and wastewater networks across the UK, providing services to customers including supply of water, wastewater services, metering, and billing. As an independent water company, we can serve sites in all areas run by an incumbent regional water company where we are appointed as a NAV (New Appointments and Variations). We are regulated by Ofwat (The Water Services Regulation Authority) and adhere to the Codes of Practice and Guaranteed Standards for all water companies. More info

Operating water & wastewater networks for homes and businesses across the UK

What are my water charges?

Find out if IWNL supply your area and compare our charges against other suppliers.

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CON29DW application

To find out more information or to apply for a search, please login into your IWNL account

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Reading your meter

How to take and submit your meter readings

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New to IWNL

Register for an account with us

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The customer service advisor was absolutely amazing! She was very informative and patient with me and I enjoyed going through my payment process with her. Thank you!

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I’m really happy with the service I receive from IWNL, everyone I have spoken to has been great.

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IWNL are the best water company I have ever been with, they are amazing…and so easy to contact – the staff are always really helpful.