Understanding Your Bill

Your bill explained

Utility bills can sometimes be confusing. We have put together this helpful guide so you can see how your water bill is made up. If you have any questions please get in touch.

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Other ways we can help

Open Water Market

We understand that we have customers with vulnerabilities, so we have developed a range of free services to help make it easier for them.

Drinking Water – Bad Taste or Smell?

Looking after the water in you home – what is causing the problem and what you can do about it.

Advice on Leaks and Frozen Pipes

Every winter, hundreds of litres of water are wasted when frozen pipes burst. Repairs can be expensive and stressful, but you can avoid them by following some of these simple tips.