Please complete this form to let us know that you have taken over responsibility for your new property.
Please do not complete or submit this information until you have taken possession of the property.
Meter Serial Number and the Current Meter Reading
Before you start, please make a note of your meter serial number and the current meter reading. Help.
Existing Customers - Sign Up for E-billing and save £3.00 or Direct Debit and save £5.00 a year
Please note that if you are an existing customer and wish to sign up for E-billing or Direct Debit, please do not use the below form, but instead contact us to request a change to your account, or you can switch yourself to Direct Debit or E-billing by signing in to your online account.
Existing Customers - Create An Online Account
If you do not have a username and password to your account online, please visit our Create Online Account page.
Required fields indicated by *