What is happening and when?

Please be advised that on Wednesday 1st May 2024, United Utilities will be carrying out essential works which will affect the water network in your area. The essential works will start at 09:00 hrs and will be complete by 12:00 hrs on Wednesday 1st May 2024.

What this means for you

Starting at 09:00 hrs on Wednesday 1st May, there will be a disruption to your water supply whilst these works are carried out.  

Things to consider before, during and after an interruption to your water supply:

If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/

Before the interruption to your water supply, it may be useful for you to fill up water bottles and store them in the fridge, or fill your kettle, to make sure you have enough water during the interruption.

After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .