What is happening and when?
Please be advised that on Wednesday 3rd July 2024 and Thursday 4th July 2024 IWNL contractors will be undertaking emergency repairs to the water main located on the junction of Aspen Gardens and Rotary Way.
What this means for you
Starting on Wednesday 3rd July, between 12:00pm and 16:00pm and on Thursday 4th July 2024 10:00am and 14:00pmthere may be a disruption to your water supply causing low pressure or no water whilst these works are carried out.
Things to consider before, during and after an interruption to your water supply:
- IWNL’s Priority Services Register
If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/
- Discoloured water
After an interruption to the water supply, your water may appear discoloured. This is normal following a repair, you can run your cold-water kitchen tap until this clears. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .
- Cloudy water
After an interruption to the water supply, your water may appear cloudy/milky due to air bubbles trapped in the water supply. You can complete a glass test to see if the milky appearance is due to air bubbles. 1) Fill a glass of cold water from the tap, 2) See if it clears from the bottom to the top 3) If it does, this indicates the milkiness is due to air bubbles and that the water is fine to drink.
If your water doesn’t clear in the glass test above and the milky/cloudy water is persistent, then please contact us: www.iwnl.co.uk/contact-us/