What is happening and when?
Please be advised that between the 10th May and the 11th May 2025, Thames Water who supply the IWNL network, will be carrying out essential works on the water connection in your area.
During this time there will be an interruption to your water services. We apologise for any inconvenience caused.
What this means for you
Starting at 23:59pm on Saturday 10th May and ending at 3:59am on Sunday 11th May there will be a disruption to your water supply for a maximum of 4 hours.
Things to consider before, during and after an interruption to your water supply:
- IWNL’s Priority Services Register
If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/
- Cloudy water
After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .
