Water saving tips for summer

With just a handful of small changes you could save water, help the environment, and save money on your water bills.

Customers on our water and wastewater networks

Read more

Developers interested in water and wastewater connections and adoptions

Read more

About us

IWNL – Our networks

We own and operate water and wastewater networks across the UK, providing services to customers including supply of water, wastewater services, metering, and billing. As an independent water company, we can serve sites in all areas run by an incumbent regional water company where we are appointed as a NAV (New Appointments and Variations). We are regulated by Ofwat (The Water Services Regulation Authority) and adhere to the Codes of Practice and Guaranteed Standards for all water companies. More info

Operating water & wastewater networks for homes and businesses across the UK

Four blue icons, a water droplet, hard hat, water pipe, and computer mouse

What are my water charges?

Find out if IWNL supply your area and compare our charges against other suppliers.

Postcode* :
Video

Our promises to you

Find out about the standards you can expect from us and the payments you may be entitled to if we fail to meet these standards.

Go to page
Video

Help with paying your bills

We understand sometimes it can be difficult to pay for all your household bills. Find out how we can help give you extra support.

Go to page
Video

Priority Services Register

We provide a range of services to support customers who feel they need a little extra help, perhaps because of their age, health or a disability, or if they’re going through a difficult time in their lives.

Go to page
Video

What are my water charges?

Find out the water charges for your area.

Go to page
Video

New to IWNL

Register for an account with us.

Go to page
Video

Log in to your account

View and pay your bill, check past payments and update your details.

Go to page
Line drawing of a heart

The customer service advisor was absolutely amazing! She was very informative and patient with me and I enjoyed going through my payment process with her. Thank you!

Line drawing of a heart

I’m really happy with the service I receive from IWNL, everyone I have spoken to has been great.

Line drawing of a heart

IWNL are the best water company I have ever been with, they are amazing…and so easy to contact – the staff are always really helpful.