What is happening and when?
Please be advised that on Thursday 9th May 2024, IWNL contractors will be carrying out essential works on the water connection in your area. The essential works will start at 09:00am and will be complete by 13:00pm.
IWNL must perform this vital work to ensure long-term reliability of our network.
What this means for you
During the hours of 09:00am and 13:00pm on Thursday 9th May, there will be a disruption to your water supply for a maximum of 4 hours.
Things to consider before, during and after an interruption to your water supply:
- IWNL’s Priority Services Register
If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/
- Water supply
Before the interruption to your water supply, it may be useful for you to fill up water bottles and store them in the fridge, or fill your kettle, to make sure you have enough water during the interruption.
- Cloudy water
After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .