When you are looking for a plumbing business, we recommend you select one which is an eligible
member of an Approved Contractors' Scheme, such as the WaterSafe or the Scheme.
Using an approved contractor will give you the following benefits:
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Approved contractors are fully qualified to carry out plumbing work in homes and business
premises. They have specific training in Water Fittings Regulations and Byelaws, which enables
them to ensure there should be no risk from poor installation or sub-standard materials that
could cause contamination of your drinking water supply.
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They will issue a 'work completed' certificate for their work, which provides a defense for
property owners who are challenged by a water supplier enforcing the Water Fittings
Regulations and Byelaws.
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For most types of plumbing work, plumbers have a legal duty to notify the water supplier before
they start work and this can lead to delays. Approved contractors can carry out some work
without the need to provide advanced notification to the water supplier.
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Approved businesses hold public and employers' liability insurance
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There is an independent complaints procedure in place to resolve any technical disputes about
how the work has been carried out, should a concern arise.
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Approved businesses will be required to put their work right if it does not meet the
requirements of the Water Fittings Regulations or Byelaws, enforced by the water supplier.
Approved businesses are audited to check they are complying with the rules of their Approved
Contractors' Scheme.
Watersafe
WaterSafe is a dedicated online search facility bringing together thousands of qualified contractors
employed by plumbing businesses from the seven existing Approved Contractors' Schemes
across the UK.
WaterSafe aims to raise plumbing standards by helping customers find the nearest qualified plumbing
and heating professionals.
To search for a plumbing business near you follow this link.
www.watersafe.org.uk
