What is happening and when?
Please be advised between the 7th and the 11th of July, IWNL contractors will be carrying out meter exchanges in your building.
During this time, there will be an interruption to your water services. We apologise for any inconvenience caused.
What this means for you
Between 7th and 11th of July within the hours of 8am to 5pm, your water meter will be exchanged. During this time, your water supply may be interrupted for short period of time, or you may experience lower pressure. This interruption to your supply should not last longer than a 4-hour period.
Things to consider before, during and after an interruption to your water supply:
- IWNL’s Priority Services Register
If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/
- Cloudy water
After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .
