What is happening and when?

Please be advised that between Monday 2nd of December and Wednesday 4th of December, IWNL contractors will be carrying out maintenance in and around your area. On Tuesday 3rd of December between 9am and 12pm there will be an interruption to your water supply. IWNL do apologise for the inconvenience and will try to minimise any disruption.

What this means for you

Starting at 9am hrs on Tuesday 3rd of December and ending at 12:00hrs, there will be a disruption to your water supply for a maximum of 3 hours.

Things to consider before, during and after an interruption to your water supply:

If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/

Before the interruption to your water supply, it may be useful for you to fill up water bottles and store them in the fridge, or fill your kettle, to make sure you have enough water during the interruption.

After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .