What is happening and when?

Please be advised that on Thursday 5th of December, IWNL contractors will be carrying out essential works on the water connection in your area. During this time, there will be interruption to your water services. We apologise for any inconvenience caused.

What this means for you

Starting at 10:00am on Thursday 5th of December and ending at 2:00pm there will be a disruption to your water supply for a maximum of 4 hours.

Things to consider before, during and after an interruption to your water supply:

If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/

After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .