What is happening and when?

Please be advised that on Monday 25th November 2024, IWNL Contractors will be carrying out essential works on the water connection in your area. The essential works will start at 09:00 hrs and will be complete by 12:00 hrs on Monday 25th November 2024.

What this means for you

Starting at 09:00 hrs on Monday 25th November 2024, there may be a disruption to your water supply whilst these works are carried out. IWNL do apologise for the inconvenience and will try to minimise any disruption.

Things to consider before, during and after an interruption to your water supply:

If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/

After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .