What is happening and when?
Please be advised that on Thursday 16th January, Thames Water that supplies the IWNL network, will be carrying out essential works on the water connection in your area.
What this means for you
Between 10am and 1pm on Thursday 16th January, your water supply will be disrupted due to these essential works. IWNL apologise for any inconvenience this may cause.
Things to consider before, during and after an interruption to your water supply:
- IWNL’s Priority Services Register
If you are of State Pension age, are disabled or have a long-term illness, and you feel you need a little extra help, we can add you to our Priority Services Register. To find out more, phone us on 02920 028711 or login to your online account; https://portal.iwnl.co.uk/log-in/
- Cloudy water
After an interruption to the water supply, your water may look discoloured or cloudy. Run your taps for a few minutes and it should run clear. If you are concerned about the quality of your water, you can contact us; www.iwnl.co.uk/contact-us/ .