At Independent Water Networks Ltd (IWNL) customer service is our top priority, and we are always striving to continually improve the service we give to our customers.
We would love to have the opportunity to meet with you face-to-face for a 15-minute appointment just for you, to discuss anything about your water account. This could be:
- Payments
- Bills
- Payment options and plans
- Difficulty paying
- Our priority services offering
Come and meet us
Have your say…if there is anything else on your mind, like our standards of services, or even suggestions for our website, please bring it up! We’re here to listen and help in any way we can.
When and where
You can book a 15-minute appointment with members of IWNL between the following hours at the below venue.
- Date: 21st March 2023
- Time: 14:45 to 19:30
- Venue and address: Belvedere Community Centre, Mitchell Cl, Belvedere, DA17 6AA
If you would like to book a 15-minute appointment with us, please email us at iwnlsitevisits@iwnl.co.uk with:
- Your name
- Customer account number
- Address
- Timeslot you would like
If you are unable to make this date, but would still like to meet with us, just let us know and we will be happy to arrange an alternative time that works for you.
