It often takes time for a blockage to build up and become apparent, but when a blockage does occur it will progressively get worse if left uncleared.
Understanding and knowing some signs and symptoms of a blockage will enable you to take the correct action to resolve the problem.
If a blockage is particularly bad, water may not drain away at all.
If you are only experiencing issues with one of the above fittings, then the blockage is probably localised to a pipe connected to that specific appliance.
If all of them are backed up, then the blockage is most likely to be in the sewer drain.
Appearance of water elsewhere is a sign that the issue is a blocked drain. Visually check external drains and manhole covers on your property for signs of rising water
Do not enter the manhole, hazardous gases and bacteria are highly dangerous.
A common indicator of an underlying issue is often the smell. Often a smell will arise before any visual symptoms occur. It is vital any unusual odours are not ignored.
Early warning signs of unusual noises could be an indication of a blockage. Noises such as gurgling from toilet flushes, plug holes, pipes and drains. Air trapped in pipes occurs and can be heard when a blockage has been displaced and pushed through the system
You’re only responsible for the parts of the system that sits within your home's boundaries and are used solely by your house. If the issue is within your home's boundaries but shared with neighbouring properties and other properties are affected, then it is important to get in touch with us on 02920 028 711 as soon as possible and let us know
Any one of the symptoms listed above is cause for concern even on their own, but if you're noticing two – or even all symptoms – then it’s time to tackle the issue head on.
If the blockage is located somewhere off-site, please notify us immediately to enable us to take the appropriate action quickly and resolve the problem as soon as possible.