We operate a special scheme known as WaterSure that is designed to reduce the effect that having a water meter has on vulnerable customers who use large amounts of water.
Utility bills can sometimes be confusing. We have put together this helpful guide so you can see how your water bill is made up. If you have any questions please get in touch.
We understand sometimes it can be difficult to pay for all your household bills. If you’re worried about paying your bills, or think you might need a little extra support, we are here to help – please let us know as soon as possible.
The hardness of your water depends on how many naturally occurring minerals are present in it. This will be determined by the geographical features of where you live in the UK.